ghs

iRewards

A CRM & LOYALTY PLATFORM

Everything you need to generate demand, build life-long customer relationship and drive direct bookings

GDPR

GHS is GDPR Compliant

What is the GDPR?

The General Data Protection Regulation (GDPR) which comes into force on May 25th, 2018, aims to protect the fundamental right to privacy and the protection of personal data of European Union (EU) citizens.

GDPR applies to:

This law affects any entity including hotel properties no matter where they are located that processes EU citizens’ personal date.

See full regulation here

How does GDPR affects you?

Transparency and proper communication with your guest are key elements of the GDPR. As part of the new regulation, hotelier must let your guest know how you collect, store, and use their data, in a clear and transparent way.

GHS help you meet the requirements for your hotel.

Here’s our recommendation

  • Create/update your privacy policy Privacy policy is a statement or a legal document in privacy law that discloses some or all of the ways a party gathers, uses, discloses, and manages a customer or client's data. It fulfills a legal requirement to protect a customer or client's privacy. We do recommend to maintain a clear privacy policy in accordance with GDPR and privacy law and ensure you properly communicate it with your guests.
  • Processing your guest data GDPR allows you to process your guests data (e.g. collect, use, store), so long as the process meets the requirements of the GDPR. Click here for more information about the regulation

Data Collection

  • GHS provide an option for the guest to agree with terms & condition before hotel can get their data.

Guest Data

  • Guest can modify or remove their profile from the program


    * Under profile tab, there is an option to delete their account
  • GHS provide guest access on their account and hotelier a downloadable file.

  • Once guest or hotel choose to deactivate or remove their account, GHS will store data on a sperate database. The data will automatically delete after 30days if data will not move on the main database storage.

Email Marketing

  • GHS provide an access to unsubscribe both guest and hotelier.

Pricing

  • GHS deactivated all EU countries on geo-pricing for Booking engine

MyGHS

MyGHS is where you can read all informational updates regarding CRM.

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